CHAPTER 4 key terms
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CHAPTER 4 key terms - Leaderboard
CHAPTER 4 key terms - Details
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Active Listening | Giving full attention and a concerted effort to understand the message being sent |
Aggressive Communication | Interacting with another in an overpowering and forceful manner to meet one's own needs at the expense of others |
Altered Cognition | A decrease or lack of cognitive ability to receive, process, and send information |
Assertive Communication | Interaction that takes into account the feelings and needs of the receiver |
Clarifying | Restating the patient's message in a manner that asks the patients to verify that the message received is accurate |
Communication | Use of words and behaviors to construct, send, and interpret message |
Connotative Meaning | Reflects the individual's perception or interpretation of a given word |
Denotative Meaning | The commonly accepted definition of a particular word |
Expressive aphasia | A physiologic condition in which an individual is unable to communicate a desired message |
Focusing | A communication technique used when more specific information is needed to accurately understand the patient's message |
Gestures | Movements used to emphasize the idea being communicated |
Jargon | Commonplace language or terminology unique to people in a particular work setting |
Minimal encouragement | A subtle communication technique that communicates to the patient that the nurse is interested and wants to hear more |
Nontherapeutic communication | Communication techniques, both verbal and nonverbal, that hinder the nurse-patient relationship |
Nonverbal communication | The transmission of messages without the use of words |
Open posture | A relaxed stance with uncrossed arms and legs while facing another individual |
Paraphrasing | A communication technique that involves restating the patient's message in the nurse's own words |
Passive listening | Receiving a message without any response or indication of understanding |
Receiver | The individual or individuals to whom a message is conveyed |
Receptive aphasia | A physiological condition in which an individual cannot recognize or interpret the message being sent |
Reflecting | A communication technique that assists the patient to "reflect" on inner feelings and thoughts rather than seeking answers or advice from someone else |