| What are Human Resources | -Describes the People who work in the Business
-This is used to describe the Department that overview the Recruitment, Training, Selection and Administration of Employees |
| Why is Human Resources Important? | -For Services, People are the most important Resource. The Quality and Customer Service has to be Detailed
-Competitiveness needs the Business to be Efficient and Productive. This means the Workforce has to be Well Motivated, Good Skills and Better Organised
-Organisation Structure are changing. Flatter Organisation Structures are the New Trend, meaning the Communication is Changing |
| What tools do the HR department use? | HR uses different tools to meet the Needs of the Business
-Workforce Planning
-Recruitment and Selection
-Training and Development
-Communication
-Rewarding and Motivating Staff
-Roles and Responsibilities. |
| How is the HR Department affected with Size of the Business | -Large Business-Medium Businesses have a HR Department Inside the Business
-Small Businesses have the Owner as the HR |
