| Check-in | to report your arrival at an airport or hotel, so that you can get the service you are paying for. |
| Check-out | to leave a hotel after paying and returning your room key. |
| Elevator | A machine that carries people to different floors of a building. |
| Bellboy | a person in a hotel employed to carry suitcases, open doors, etc. for guests. |
| Bar | Place where alcohol is served. |
| Lobby | A room at the main entrance of a building. |
| Upgrade | to improve the quality or usefulness of something, or change it for something newer or of a better standard. |
| Cart | A metal structure on wheels that is used for carrying things. |
| Front desk | a desk near the entrance to a hotel where people go when they arrive and where they can get information. |
| Bell | A metal object that rings when it is hit. |
| Receptionist | a person who works in a place such as a hotel who welcomes and helps visitors and answers the phone. |
| Registration | the act of recording a name or information on an official list. |
| Book | to arrange to have a seat, room, performer, etc. at a particular time in the future |
| Reservation | an arrangement to have something kept for you. |
| Baggage | bags, cases, etc that you take with you when you travel. |
