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Index
»
organisation og ledelse
»
Chapter 1
»
Level 1
level: Level 1
Questions and Answers List
level questions: Level 1
Question
Answer
Map - Bridge - Integrate
MBI modellen (Culture)
Basic assumptions - Values - Surface manifistations
schein three levels of organizational culture
philosophy of organization founder
Organizational culture
Performance proficiency
Organizational socialization
centralization and formalization
Handy's culture typology
Social, power, uncertainty, goal, time
Hoffstede's five dimensions of national culture
Introvert/extrovert, sesning/intuition, thinking/feeling, judgeing/perceiving
MBTI
trait 1 giver anledning til trait 3 og 5, og dermed type x...
x og y teori
social awareness: Primal empathy attunement social cognition social facility: synchrony self-preservation concern
social intelligence
high context: establish relationship first slow and ritualistic low context: get down to business fast and efficient
High context / low context
(abdc) acquire bond comprehend defend
Nohria
biological safety affiliation esteem to have and to understand aesthetics transcendence freedom of inquiry and expression and self actualization
Maslow
kommer indfra, f.eks. følelser
Intrinsic rewards
kommer fra andre, som lønforhejelse, forfremmelse, ros osv.
extrinsic rewards
give mere ansvar for at motivere
vertical loading
Skulle teste effekten på længden af pauser, endte med at give svar på noget andet: det at blive observeret under et forsøg, og sat i en speciel gruppe, øgede produktiviteten
Hawthorne studies
Immature group Fractional group Sharing group Effective group Disbanding group
Stages of group development
Forming Storming Norming Performing Adjourning
Stages of group development 2
Star Isolate Neglectee Rejectee Mutual pair
Hvem taler med hvem
Action roles: Shaper, Implementer, Completer Social rules: coordinator, Teamworker, resource immobiliser Thinking rules: Plant, moniter, specialist
Belbins 9 rolle modeller
Group norms: i en gruppe med tvivl og usikkerhed, vil en persons synspunkt skifte og komme tættere på group norms
Sherif study
svare forkert med vilje
Asch conformity study
Action team Advice team Project team Production team
Types of teams
korte, repetetive arbejds cykluser, detailjeret, og beskrevet. Effektivitet forudsigelse kontrol
Scientific management
som scientific management, bare i større skala: masse produktion
Fordism
wide: samme typer opgaver, standardiseret, mindre planlægning narrow: det modsatte
span of control