| What are some aspects of a HRO? | Factors that produce HROs are |
| What are some aspects of Teamwork and Collaboration? | "Common ground" Shared information; Explicit, "Active overhearing" where information is shared passively by people listening into eachother, Voice loops and shared views Avoiding authority gradients where senior people ignore lower people Managing communication volumes |
| What are some types of training? | Techncial and rule based; Takes longer as needs practice Local rules training Non-techncial skills training; perform tasks such as communication, taking time whe making decisions, etc |
| What are some methods of delivering training? | Desk and book based Computer based Simulator based Live training |
| What are some factors around training that need to be considered? | Training needs analysis Part-whole-task training Skill fade and re-training Lack of trust, people are sceptacle of simulators |
| What are some different types of work? | Co-located and remote from worksite Travelling to work, presents a fatigue risk On-call work, bad distribution of workload Moving people many to fewer resources, e.g depot, on call work |
| What are the different levels of safety culture and their definitions? | Pathalogical; Safety problems are caused by the workers. Workers try not to get caught. Reactive; Safety is important but workers only reat when things go wrong. Calculative; Safety driven by a safety management system (SMS) and data collection, but still ignore the wokrforce Proactive; Workforce is activated and safety performance has been improved Generative; Safety is an inherent part |
| What are some challenging environments for safety culture? | project delivery organisations e.g a construction organisation Constists of multiple organisations working together Pressurised delivery requires leadership, management, and behavioural safety |
| What is a HRO? | High Reliability Organisation |
| What are some aspects of a HRO? | Factors that produce HROs are Sensitivity to operations preoccupation with failure Reluctance to simplify commitment ot resiliance deference to expertise where people are knowledgeable at all levels |
