| QUICK HISTORY OF OUR BACKGROUND | Founded in 1997 we have 25 years of experience working with biotech companies in California.
We have helped over 2,000 companies since 1997.
We have helped companies scale from a dozen employees to over 2,000 employees. |
| NOTABLE NAMES WE HAVE WORKED WITH | Notable names in the industry we have managed IT for are 10X Genomics, Twist Biosciences, Mammoth Biosciences, Alector, and AbbVie. |
| 5 STAGES WE HELP BIOTECH COMPANIES JOURNEY THROUGH | Startup
R&D
Clinical Trials
IPO
Commercialization |
| STARTUP Phase | At this stage, we specialize in designing, installing, configuring, and maintaining IT, Lab, and Informatics infrastructure. Implement IT processes, and procedures based on best practices. |
| R&D Phase | Here we assist with the company’s rapid growth in terms of personnel and technology. Implement IT solutions to facilitate R&D endeavors. Implement compute and storage network on cloud an/or on-pre. Assist with office expansions. |
| CLINICAL TRIAL Phase | We implement solutions to meet regulatory and compliance requirements during different phases of clinical trials. Work with CROs. Implement advanced cybersecurity solutions. |
| IPO Phase | Here we work with investment bankers on IT due diligence. Ensure your company meets SOX requirements. |
| COMMERCIALIZATION Phase | In the last stage we implement IT solutions to meet manufacturing and sales requirements. Also, work with different partners and vendors. Provide global support. |
| TOP REASON BIOTECH COMPANIES CHOOSE ICE (9) | Specialized IT Requirements for Biotech
SOC 2 Type II Certified (less than 5% have this certification)
Assign a dedicated team of specialized engineers (network, systems, cloud, database, Linux, windows, and Technical Account Manager
24x7 Real Time Live Chat support
Proactive IT Services (NOC Monitoring / Preventive Maintenance)
Transparent Services (Live Dashboard, weekly, monthly, quarterly reports)
OUD PROVIDER Certified AWS, Azure, GCP Experts
COMPLIANCE PROVIDER (NITS, HITURST, ISO, SOC, SOX, CLIA, GDPR, etc..)
CYBERSECURITY PROVIDER (24x7 live monitoring and response services provided by dedicated team of cybersecurity professionals) |
| BANDWIDTH | Biotech companies rely on funding to make it to commercialization. Often, they need to further develop their science before they can commercialize. This means early on they need to run their operations lean. However, once a new round of funding comes in they will often experience exponential growth at a rapid rate. Most IT providers can fulfill their needs early on, but as they grow, they do not have the bandwidth to accommodate larger companies. We specialize in scaling companies and have taken companies from 10 to 2,000+, we are able to keep up with growth where others can’t. |
| WE HAVE STRONG TIES TO THE BIOTECH COMMUNITY | Where our competitors service a variety of industries, we focus almost exclusively on companies in the Life Science Industry (biotech, pharmaceutical, healthcare, medical device). We not only service these industries, but we are proud members and service providers for the big 3 Life Science organizations here in California (California Life Sciences, Biocom, Southern California Biomedical Council). |
