| What is supply chain management | managing the flow of information, materials and service from
raw material suppliers through factories and warehouses to the end customer. |
| Reverse flows | Goods, quality defect products or obsolete products
Information, customer feedback
Packaging material, outer cartons
Transportation equipment, cages, pallets or containers |
| What are Commodities? | raw materials or primary agricultural products that can be bought and sold. They are typically uniform in quality and can be traded in bulk on markets. Here are some examples |
| Customer demand driven products | customised products, tailor-made clothes,
customised tools |
| For what stands Supply Chain Operations reference model (SCOR) | plan, source, make, deliver return |
| There are entire categories of companies that ere service providers to other players in the
supply chain. These perform services in areas as: | Transportation
Warehousing
Finance
Market research
New product design
Information, communication and technology |
| Supply chain reacts to changes in their environment | Customer demand
Product Supply
Exchange rates
Temperature |
| Plan process: | balance demand and supply |
| Source process: | selecting suppliers |
| Make process: | setting up manufacturing |
| Deliver Process: | order management, logistics |
| Return process: | post-delivery customer support |
| a simple supply chain consists of? | supplier, your company and customer |
| an extended supply chain consists of | supplier's supplier, supplier, your company, customer and the customers customer |
| when out of stock is higher you should; | increase inventory |
| when the same level of service occurs you should; | keep inventory the same |
| when out of stock is lower you should | decrease inventory |
| name two important cycle stock concepts: | 1. average cycle stock holding;
2.Average cycle stock investment |
| average cycle stock holding; | the average cycle stock held during a particular
timeframe. |
