1. Reluctant- do not want to consider change- not fully conscious of thier behaviour, careful listening can be helpful 2. Rebellious- knowledge about the problem, don't like to be told what to do, could be result of insecurity, appear hostile 3. Resigned- overwhelmed by the problem, feel out of control- see the habit as controlling them 4. Rationalizing- appears to have all the answers, not consider change as feel like behaviour is result of others, identify rationalizing client in a session Problems= offender is still offending, using drugs, misusing alcohol