ITIL4 Foundation Definitions: One of the four dimensions of service management. Includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system.

Question

One of the four dimensions of service management. Includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system.

Robyn Brent · Accepted Answer

Information and Technology

ITIL4 Foundation Definitions

One of the four dimensions of service management. Includes the information and knowledge used to deliver services, and the information and technologies used to manage all aspects of the service value system.

Information and Technology

Author