Question:
What is the value chain model?
Author: Hjalmer PedersenAnswer:
The value chain describes the categories of activities which together over time create a product or service. Per Porter, the value chain consists of 5 primary activities, directly concerned with the creation or delivery of a product or service and 4 support activities, which help improve the effectiveness or efficiency of primary activities. Competitive advantage (or lack) can be analysed in any of these activities.
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