Administrative password reset. The goal is to minimize the time administrators spend on password management. The following are the most common ways identity management deals with password management: • Password synchronization reduces the complexity of keeping up with different passwords for different systems. • Self-service password reset reduces help-desk call volumes by allowing users to reset their own passwords. • Assisted password reset reduces the resolution process for password issues for the help desk. This may include authentication with other types of authentication mechanisms (biometrics, tokens).